Industrial sales professionals have a lot of options when it comes to B2B data and prospecting tools. So what do the people who actually use IndustrySelect say about it? Across industries, company sizes, and use cases, users consistently point to the same things: data you can trust, results you can measure, and a platform that’s easy to put to work from day one.
Here’s what IndustrySelect customers are saying, in their own words.
Support Quality
Support quality comes up in a large number of reviews, It’s clearly a differentiator users notice and remember. Part of what makes that consistency possible is the tenure of the MNI team itself: many account reps and support staff have been with the company for decades, which means customers aren’t constantly re-explaining their business to someone new. The rep who helped you set up your account years ago is often still there when you call today.
The Wasmer Company described their onboarding experience: “It’s rare to find someone so dedicated and genuinely committed to helping clients succeed. I highly recommend MNI, and if you have the opportunity to work with my IndustrySelect rep, you’ll be in excellent hands.” — The Wasmer Company
Conti Systems has experienced that continuity firsthand, maintaining a relationship with the same rep for over ten years: “We have enjoyed working with our IndustrySelect rep for over 10 years! He is happy to assist with any questions and provides accurate information, quick service and good pricing.” — Conti Systems
LTL Service described a consultative experience: “My IndustrySelect rep is extremely responsive and worked with me to customize an effective prospect list.” — LTL Service
Clarity Water Technologies called out the technical support as well: “Customer service is great with answering any technical questions or how to get the most out of the database.” — Clarity Water Technologies
Manufacturers’ Council of the Inland Empire kept it simple: “Great service! Our IndustrySelect rep is always very responsive to questions and assisting us when needed.” — Manufacturers’ Council of the Inland Empire
Data Accuracy
For industrial sales and marketing teams, a bad list is worse than no list. Bounced emails, disconnected numbers, and outdated contacts waste time and damage sender reputation. IndustrySelect users say the platform’s human-verified approach sets it apart.
Data Gumbo reported contacting their target audience with a bounce rate under 8%: “We managed to contact our target audience with a less than 8% bounce rate. Really appreciate the quality work and quick turnaround.” — Data Gumbo
Combined Systems Technology put it plainly: “We have found the database to be more accurate and reliable than other databases we have used in the past.” — Combined Systems Technology
Kudirka Sales Agency has been using MNI data for over 20 years and has tested alternatives: “I tried other database suppliers, but none could match the quality of MNI! They offer accurate information and unbelievable support.” — Kudirka Sales Agency
ProLift Rigging, which works in construction and material handling, noted that the accuracy advantage over large generic platforms is significant: “The information they have on manufacturers is far more accurate than what is provided by many of the large CRM aggregators. I would contract with MNI 10000X over.” — ProLift Rigging
Revenue Results
The most compelling reviews go beyond product praise and connect IndustrySelect directly to business outcomes.
Valiant Products used IndustrySelect to support a direct mail campaign for a new service line. The results were significant enough to create a production constraint: “Using that simple strategy our sales will exceed $15 million this year. Most of that generated by IndustrySelect. Your mailing list was so successful for us we have to step back and concentrate our efforts on production and quality control.” — Valiant Products
Target Transportation saw demand accelerate faster than they could handle: “The list was incredible. I got so many customers out of it I can’t add any more capacity. We are now way too busy to be selling, now it’s about building operations to meet demand of service.” — Target Transportation
Pallet King Enterprises reported strong early returns from cold calling: “Have 3 appointments next week for sales of large volume accounts already out of first 13 contacts. That’s nearly 25% return on small amount of time I’ve invested.” — Pallet King Enterprises
Infinity Robotics ran a targeted outreach campaign with a focused list: “We sent out a mailer and subsequent email to about 1,000 of the list and got 4 solid leads we are following so far — we consider that a success in this day and age.” — Infinity Robotics
E-MEK Technologies described sustained ROI over time: “I have in fact been awarded business from a sales contact from your information that far and away pays for the product.” — E-MEK Technologies
Delta Management Consulting Group used the platform across multiple campaigns and markets: “Our business revenues have increased and more than paid for our initial information investment many times over.” — Delta Management Consulting Group
Functionality
IndustrySelect is used across a range of professional functions, and the reviews reflect that breadth.
Sales prospecting: Willbanks Metals describes a daily workflow built around the platform: “I use IndustrySelect almost every day. I generate a massive amount of calls and organize my day starting with this easy to use software.” — Willbanks Metals
Email and direct mail marketing: Robison Adhesives transitioned from print directories: “This resource was invaluable to me and my salespeople for generating leads to establish my customer base. I used to use the books, and they were fine, but the digital version was clutch. It paid for itself so fast.” — Robison Adhesives
Recruiting: Personnel Placements called it a game changer: “This service has been a game changer for my sales leads. One of the best investments I’ve made.” — Personnel Placements Expanding Horizons Recruiting added: “MNI has been a great way for me to create new accounts for my business. I like the user friendly website/database, and the quick response from customer service anytime I had a question.” — Expanding Horizons Recruiting
CRM and list building: Tape Partners built out their CRM pipeline quickly: “We have built a good list for our CRM which will allow us to contact them with other marketing methods. We have added several new customers as well.” — Tape Partners Plateplus went a step further, integrating exports directly into Salesforce: “We have created MFG files based on SIC codes and moved it into Salesforce.com to help us establish leads and opportunities. It’s quite a comprehensive list.” — Plateplus
Field sales routing: Air, Electric, Hydraulic and Hoist described using the Google Maps integration for territory efficiency: “We import the list into Google Maps and use the program to allow us to call on clusters of accounts while in an area. This enables us to be more efficient with our sales miles.” — Air, Electric, Hydraulic and Hoist
Market research and analysis: Keystone Strategy used it for analysis across months of intensive work: “IndustrySelect is one of the best purchases we ever made for our project at Keystone. We have been using the database extensively for various analysis and tasks for the last 5-6 months.” — Keystone Strategy
Ease of Use
A recurring theme is how quickly users get productive.
Industrial Restoration Systems described the experience as “lightning fast, very accurate and extremely user friendly.” — Industrial Restoration Systems
Mark One Manufacturing said the platform “has accurate information and has easy to use search functions for finding your future customers.” — Mark One Manufacturing
August Mack Environmental highlighted the customization and export flexibility: “The information is up-to-date, you can customize your subscription, and you can download the database to an Excel spreadsheet if you need to print it off. This was definitely the best bang for your buck.” — August Mack Environmental
All Wire and Cable pointed to the search experience specifically: “Prospecting in the IndustrySelect search tool is easy and very customizable. You are not stuck with lists of irrelevant businesses because you customize the search parameters to suit your needs.” — All Wire and Cable
Dobson Field Services described the full platform value: “It’s easy to pull contact info, find the roles of key decision-makers, and even map out addresses right in the program, which saves a ton of time and helps us stay organized.” — Dobson Field Services
Manufacturing Wins captured what a lot of users seem to feel in a simple phrase: “First rate people with first rate data.”
That combination: verified industrial data and a support team that treats customers as partners, is what users point to again and again when describing why they stay with IndustrySelect year after year.
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For the full collection of IndustrySelect user reviews, visit our reviews page.